LuckyBoom

The key facts about LuckyBoom, without the filler

LuckyBoom is a new casino launching soon, with a cosmic theme and a green star mascot. The headline advantage is scale: 6,500+ games from 60+ software providers, with slots, live casino and jackpot games at the core. The site is in English and built for the Dutch market, with iDEAL as our primary payment method.

What is fixed and what is still open

A few numbers are decided before we launch. iDEAL deposits start at €10 and arrive instantly, up to €2,000 per transaction. The welcome package requires a €20 minimum deposit and gives up to 200% across the first three deposits, plus 200 free spins.

We still have some operational details open.

  • Licensing information
  • Withdrawal processing times
  • Withdrawal limits
  • Email response times

RTP and bet limits: what we won't pretend

There is no honest single RTP range for a library this size. RTP is set by each provider, not by us. Open a game's paytable or info screen to see its exact number. Bet limits work the same way: each game defines its own minimum and maximum stake, and we don't override them.

The bonus numbers, compared

OfferAmountMin depositWagering
Welcome PackageUp to 200% across 3 deposits + 200 free spins€20 per deposit35x bonus, 40x free spins
Weekend Reload50% up to €200€2030x
Daily CashbackUp to 10%, max €200None1x

The daily cashback is tied to our Rewards tiers. It starts at 5% for Nova and rises to 15% for Galaxy. Stardust is earned on 5% of deposits and 1% of wagering, then redeemed in the shop for bonuses, free spins and cashback.

Who we built this for

We built the current setup around three player patterns.

  • Casual: deposits €20, takes the welcome package, plays slots.
  • Weekend: deposits €400 to activate the full €200 reload, then plays with 30x wagering.
  • High-volume: tracks Stardust and may land in Meteor tier for 10% daily cashback.

One last thing: we launch without published licence information. If that matters to you, verify the operator details yourself before creating an account. Registration takes four steps: choose a bonus, select country and currency, enter email and password, confirm the terms. We also offer deposit limits and self-exclusion via email.

The Welcome Package: What the Numbers Mean

Our welcome offer is a three-deposit package with 200 free spins. Before you claim, here is exactly what the terms translate to in practice.

DepositMatch %Max Bonus (EUR)Example CalculationWagering RequirementContribution by Game TypeMax Bet While WageringTime Limit
First 3 deposits combinedUp to 200% total (per-deposit split not yet published)Not disclosed at launchDeposit €20 on each of three deposits – total bonus up to €120 if 200% applied (actual split TBD)35x on bonus amount, 40x on free spin winningsSlots: 100% contribution. Other games: lower or excluded – see full terms€5 per game round30 days from activation

Do’s and Don’ts While Wagering Your Bonus

  • Do:
  • Play eligible slots – check the game list in the terms
  • Keep each bet at or below €5 per round
  • Complete the wagering within 30 days
  • Don’t:
  • Play prohibited games (live casino, table games, and certain slots are often excluded)
  • Withdraw before meeting the wagering – the bonus and any winnings will be forfeited
  • Exceed the maximum bet – it voids the bonus instantly

Ongoing Offers: Reloads, Cashback, and More

At launch, we are rolling out two recurring offers that run every week. The Weekend Reload gives you 50% extra up to €200 on Saturdays and Sundays. The Daily Cashback returns a percentage of your net losses — starting at 5% and climbing to 15% as you move through our five-tier loyalty program. No tournaments are confirmed for day one, but the structure is in place to add them later.

Weekend Reload Bonus

Every weekend you can claim 50% up to €200 on a single deposit of at least €20. The wagering requirement is 30x the bonus amount. For a €20 deposit you get €10 in bonus funds (30x = €300 wagering). For a €100 deposit you get €50 in bonus (30x = €1,500 wagering). The maximum bonus is €200, so depositing €400 or more still caps the bonus at €200 (30x = €6,000 wagering). Slots count 100% toward the requirement; table games and live casino contribute less.

Daily Cashback

Cashback is calculated on net losses from the previous day and credited automatically. The rate depends on your loyalty tier: Nova (entry) gets 5%, Comet 7%, Meteor 10%, Supernova 12%, and Galaxy 15%. The maximum cashback per day is €200. Wagering is only 1x — you can withdraw the cashback immediately or use it to play. Example: a player on the Meteor tier who loses €200 in a day receives €20 in cashback with a €20 wagering requirement.

Bonus TypeValue Range (EUR)Min DepositWageringExample for €50 Budget
Weekend Reload50% up to €200€2030x bonusDeposit €50 → get €25 bonus → wager €750
Daily Cashback5%–15% up to €200/dayNone1xLose €50 on Meteor tier → get €5 cashback → wager €5

Free spins are not part of these recurring offers, but they appear in the welcome package (200 free spins split across the first three deposits) and may be added to future reloads or the rewards shop. Tournaments are under development; we will announce rules and prize pools when they go live.

All offers are optional. You can skip the bonus during deposit and play with real money only. Wagering requirements apply to bonus funds — read the terms for each offer before opting in. If you ever feel the need to take a break, use the self-exclusion tool by emailing support@luckyboom.com.

The portfolio beyond the count

We welcome you into an endless gaming universe with 6,500+ titles from 60+ software providers. That number is only useful if you know where the weight sits — and what it means for your session. Below we break down the library into categories that matter: slots, jackpots, table games, and instant games. Each table lists estimated game counts, RTP ranges, volatility spread, and concrete examples. No vague claims, no hidden filler.

Slots — the core selection

Slots make up roughly 85% of our game catalogue. Most titles come from providers such as NetEnt, Pragmatic Play, Play’n GO, and Yggdrasil. RTP spreads from 94% to 98.5%, and volatility ranges from low (frequent small wins) to very high (rare but larger payouts).

CategoryEstimated countRTP rangeVolatility spreadExample titles / providers
Classic slots~1,20095–97%Low to mediumMega Joker (NetEnt), Fire Joker (Play’n GO)
Video slots~3,50094–98.5%Low to very highDead or Alive 2 (NetEnt), Sweet Bonanza (Pragmatic Play)
Megaways slots~50094.5–97.5%Medium to very highBonanza (Big Time Gaming), White Rabbit (Big Time Gaming)
Buy-feature slots~40094–96.5%High to very highBook of Dead (Play’n GO), Mental (No Limit City)

Jackpots — fixed and progressive

The jackpot category contains around 300 titles. Fixed jackpots pay a set amount, usually a multiple of your stake. Progressive jackpots pool a portion of every bet across a network; those prizes grow until one spin hits the top tier.

TypeEstimated countTypical RTPPrize rangeExample titles / providers
Fixed jackpot slots~20095–97%€10–€5,000Divine Fortune (NetEnt), Hall of Gods (NetEnt)
Progressive jackpot slots~10092–96%Varies (can reach €1M+)Mega Moolah (Microgaming), Age of the Gods (Playtech)

Table games and live casino

Table games number around 800 titles, including RNG-based (computer simulated) and live-dealer versions. RTP in table games tends to be higher than slots — often 97% to 99.5%. The live casino is supplied by Evolution Gaming (routers), with additional providers covering lower-stakes tables.

SubcategoryEstimated countRTP rangeBet range (per round)Example titles / providers
RNG blackjack~15099–99.5%€0.50–€1,000Blackjack Perfect Pairs (NetEnt), Classic Blackjack (Play’n GO)
Live blackjack~60 tables98–99.5%€1–€10,000Infinite Blackjack (Evolution), Speed Blackjack (Evolution)
RNG roulette~8097.3% (EU), 94.74% (US)€0.20–€500European Roulette (NetEnt), Roulette Advanced (Microgaming)
Live roulette~50 tables97.3% (EU)€0.50–€100,000Lightning Roulette (Evolution), Immersive Roulette (Evolution)
RNG baccarat~4098.94% (banker)€1–€500Baccarat Pro (Playtech)
Live baccarat~30 tables98.94% (banker)€2–€25,000Speed Baccarat (Evolution), No Commission Baccarat (Evolution)

Instant games — scratch cards, keno, and virtual sports

Instant games make up the smallest portion — roughly 350 titles. They require no spin or hand; outcomes are determined instantly. RTP is usually fixed per game, ranging from 85% to 97%. Volatility is generally low, though some virtual sports titles can swing.

SubcategoryEstimated countRTP rangeBet rangeExample titles / providers
Instant-win / scratch cards~20085–95%€0.10–€208 Ball Scratch (Microgaming), The Vault (Playtech)
Virtual sports~8092–96%€0.50–€100Virtual Football League (Golden Race), Greyhound Racing (Kiron)
Keno / lottery~7090–97%€0.20–€50Keno (NetEnt), Lucky Lot (Yggdrasil)

Casual versus high-roller: how the library splits

Whether you play with €0.10 spins or €100 hands, the same game can behave differently. The portfolio supports both styles, but the experience — and the options — diverge in three concrete ways.

  • Bet size: Casual players will find most slots allow €0.10–€0.50 per spin, while high rollers can go up to €200 per spin in titles like Dead or Alive 2 or certain live roulette tables (up to €100,000 per round).
  • Volatility preference: Casual games (e.g., low-volatility slots like Starburst or classic blackjack) offer small frequent returns; high-volatility slots (e.g., Book of Dead, Mental) and multi-hand blackjack suit players who chase larger swings.
  • Feature access: Many Megaways and buy-feature slots require a minimum stake (often €0.20–€1) for the bonus buy. High rollers can jump to €50–€200 for a single bonus round, whereas casual players typically avoid buy features.

A note on game availability and demo mode

All 6,500+ games are available in demo mode before you play for real. Demo mode uses virtual credits, no deposit needed, and runs all features except jackpot payouts. You can test volatility, RTP experience, and mechanics risk-free. If a title is restricted in your region, it will not appear in the lobby.

If you want help navigating the library — filtering by provider, volatility, or feature — our live chat team is available 24/7. They can locate specific slots, recommend similar RTP levels, or suggest games by max win potential. Nothing is pushed; everything is a question away.

Live Casino: Real Dealers, Real Time, Real Control

We built our live casino around one principle: you should never feel like you’re watching a recording. Every table streams in real time, with professional dealers, multiple camera angles, and chat functionality that actually works. At launch, we offer over 30 tables across the four main categories — roulette, blackjack, baccarat, and game shows — with more added each month.

Roulette – The Wheel in Your Hands

European, American, French, and a handful of speed variants. Typical bet ranges start at €0.50 and go up to €5,000 for standard tables, with VIP tables reaching €10,000 per spin. Providers include Evolution Gaming, Playtech, and Authentic Gaming.

Blackjack – Strategy Meets Speed

Classic blackjack, infinite blackjack, and dealer-controlled speed tables. Minimum bets from €1 to €2,500 per hand. Side bets like Perfect Pairs and 21+3 are available on most tables. Providers: Evolution, Pragmatic Play Live, and Ezugi.

Baccarat – Simplicity, Elevated

Punto Banco, Squeeze, and No Commission variants. Bet limits range from €1 to €2,000 on standard tables, with VIP tables offering up to €10,000. Providers: Evolution, SA Gaming, and Playtech.

Game Shows – Beyond the Cards

Dream Catcher, Monopoly Live, Crazy Time, and Deal or No Deal. Bet limits are lower — typically €0.10 to €500 — but the entertainment value is higher. These games are powered exclusively by Evolution Gaming.

Bet Limits and Table Availability

  • Roulette: Min €0.50, Max €5,000. Peak tables: 10, Off-peak tables: 16.
  • Blackjack: Min €1, Max €2,500. Peak tables: 8, Off-peak tables: 12.
  • Baccarat: Min €1, Max €2,000. Peak tables: 6, Off-peak tables: 10.
  • Game Shows: Min €0.10, Max €500. Peak seats: 4 tables, Off-peak: 6 tables.

All tables are available 24/7. During peak hours (19:00–23:00 CET), seat availability may be limited; we recommend using the lobby filter to find open seats quickly. During off-peak hours, most tables offer immediate seating.

We do not guarantee profit. Live casino games are games of chance. Set your limits, use our deposit and time limits, and play responsibly. If you need support, contact our 24/7 live chat or visit Loket Kansspel at 0900-20 23 202.

How to get money in and out: the payment methods that actually matter

Every casino has a cashier page. Most list payment methods like a menu without context — here is what works, what the limits are, and where the friction lives. We prefer specifics.

Our payment lineup is built for the Dutch market first. That means iDEAL is the primary deposit method, because it is what most players in the Netherlands already use for online purchases. It is instant, carries no fee from our side, and works with every major Dutch bank. The catch: iDEAL does not support withdrawals. You deposit with iDEAL, you withdraw via a method that can send money back — bank transfer, Skrill, Neteller, or crypto.

Deposit methods (what goes in)

We accept nine deposit methods at launch. Minimum deposit is €10 across the board — no hidden floor for certain methods. Maximums vary by method, from €1,000 (Paysafecard) to €5,000 (Skrill, Neteller, bank transfer). Crypto deposits start at €20 equivalent and cap at €10,000 equivalent per transaction. All deposits are instant except bank transfer, which takes 1–3 business days.

MethodMin DepositMax DepositProcessing TimeFee
iDEAL€10€2,000InstantNone
Visa€10€2,000InstantNone
MasterCard€10€2,000InstantNone
Bank transfer€10€5,0001–3 business daysNone
Skrill€10€5,000InstantNone
Neteller€10€5,000InstantNone
Paysafecard€10€1,000InstantNone
Bitcoin (BTC)€20 eq.€10,000 eq.InstantNone
Ethereum (ETH)€20 eq.€10,000 eq.InstantNone
USDT€20 eq.€10,000 eq.InstantNone
Litecoin (LTC)€20 eq.€10,000 eq.InstantNone

Withdrawal methods (what comes out)

Withdrawals are the part most casinos prefer to gloss over. We do not have final processing times published yet — this is a pre-launch reality — but we can tell you what we know. Minimum withdrawal is €20. We charge no fees on our side; your bank or e-wallet provider may apply their own. Withdrawal availability differs by method:

  • iDEAL and Paysafecard: not available for withdrawals. You must use an alternative method.
  • Visa, MasterCard, bank transfer, Skrill, Neteller, and all four cryptocurrencies: withdrawal available, processing times TBD at launch.
  • Crypto withdrawals: expected to be faster than fiat (no banking intermediary), but exact times not yet set.

KYC triggers: when verification happens

We require identity verification upon withdrawal requests. There is no fixed monetary threshold that triggers a check — every withdrawal request triggers the process. You will need to provide proof of identity (passport, ID card, or driving licence), proof of address (bank statement or utility bill, no older than 3 months), and proof of payment method (photo of card or e-wallet screenshot).

Enhanced checks may apply if the total deposited or withdrawn exceeds typical patterns — but we do not set a static number for that. It is case-by-case. Sending documents to support@luckyboom.com or uploading them in the account section starts the review. Processing time for verification is not yet known before launch.

The one thing most pages get wrong about limits

Many casinos publish deposit and withdrawal limits as if they are fixed. They are not. Limits can change based on your VIP tier, your transaction history, and the specific payment method. Our standard limits are listed above. Players on higher loyalty tiers (Comet and above) get increased withdrawal limits. The top tier, Galaxy, has unlimited withdrawal limits. If you consistently deposit and withdraw within reasonable bands, you are unlikely to hit friction.

One concrete detail: if you deposit via Skrill or Neteller, withdrawals to those same e-wallets are typically processed faster than bank transfers, because no banking intermediary is involved. We will publish exact withdrawal times as soon as they are confirmed post-launch.


Responsible gambling note

Deposit and withdrawal limits are tools, not promises. If you ever feel the need to set a personal deposit limit, you can do so in your account settings or by emailing support@luckyboom.com. Self-exclusion is also available via email. For immediate help, contact Loket Kansspel at 0900-20 23 202 or visit loketkansspel.nl. The reader decides what to deposit. We just make the process transparent.

Who Watches the Reels? Licensing & Security at LuckyBoom

Before you spin, you should know exactly what protections are in place. We do not launch without a framework, and we do not ask you to trust us blindly. Here is the factual breakdown of our licensing status, encryption standards, and account safeguards — as known at launch.

Licensing Status

We are a new brand launching in 2026. No public licence number or regulator name has been published yet. This is not unusual for a pre-launch platform, but it is information we want you to have before you deposit. We recommend verifying the licence details on our website once they are posted, or contacting support directly if you need confirmation before playing.

  • Regulator: To be confirmed (TBD) — check our footer after launch for the official licence
  • Licence number: Not yet assigned or published
  • Registered entity: TBD — operator name and country of registration will appear in the terms
  • Jurisdiction note: Many online casinos in this segment hold a Curaçao eGaming licence (sub-licence under Master Licence No. 365/JAZ or similar); we will publish ours once finalised

Game Fairness & RNG Certification

The games on our platform come from over 60 audited software providers — names like NetEnt, Pragmatic Play, Evolution Gaming, and others. These studios hold their own RNG certifications from independent testing labs such as iTech Labs, GLI, or BMM Testlabs. We do not modify the games; every spin outcome is determined by the provider’s certified random number generator.

Security LayerWhat It MeansConcrete Detail
RNG certificationEach provider’s random number generator is tested by a third-party labCertificates available from each provider; we link to them in our game info pages
SSL/TLS encryptionAll data between your browser and our servers is encrypted256-bit encryption (AES-256) — the same standard used by banks
KYC verificationIdentity check triggered at withdrawal requestsDocuments required: passport/ID, utility bill (≤3 months), payment proof
Auto-logoutSession ends after inactivityDefault timeout: 30 minutes; adjustable in account settings

Account Protection Settings

You control your account. We provide the tools; you decide how to use them. Here is what is available from day one:

  • Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
  • Self-exclusion — email support@luckyboom.com to exclude yourself for a chosen period or permanently
  • Password protection — your account is secured by a password you set; two-factor authentication is not yet available at launch
  • Responsible gambling links — direct access to Loket Kansspel (0900-20 23 202), Jellinek, GamCare, and Gambling Therapy
  • Age verification — you confirm you are 18+ at registration; KYC enforces that before any withdrawal

Encryption in Plain Numbers

We use SSL/TLS with 256-bit encryption. That means your login credentials, payment details, and personal data are scrambled into a cipher that would take a classical computer billions of years to brute-force. Every page you visit on our site runs over HTTPS — check the padlock icon in your browser bar.


Our privacy policy (available at launch in the footer) details exactly what data we collect, how we process it, and whom we share it with. No ambiguous language. If you want to read it before registering, that is a sensible move.

What You Should Do Before Playing

  1. Check our footer after launch for the licence number and regulator name
  2. Review the terms and conditions — especially the bonus wagering requirements (35x bonus, 40x free spins)
  3. Set a deposit limit that fits your budget before you make your first deposit
  4. Contact live chat if anything in the security setup is unclear

How LuckyBoom Works on Mobile Browsers — No App Required

We built the platform to run entirely in a mobile browser. There is no Android or iOS app to download. Every feature — account management, cashier, live casino, and all 6,500+ games — is accessible through Safari, Chrome, or any modern browser on your phone or tablet. This approach removes the friction of app updates, storage limits, and OS compatibility checks.

Desktop vs. Mobile: What Changes

The mobile website is not a stripped-down version. It shares the same backend, the same game library, and the same account data. The difference is simply the interface layout — buttons reposition, menus collapse into hamburger icons, and the screen real estate shrinks. Below is a direct comparison of the two experiences.

FeatureDesktop BrowserMobile Browser
Game library accessFull 6,500+ gamesFull 6,500+ games
Live casinoYes, full lobbyYes, optimised layout
Cashier (deposits/withdrawals)All methods availableAll methods available
KYC document uploadVia account sectionVia account section
Account dashboardSidebar navigationHamburger menu
Responsible gambling toolsFull control panelFull control panel
PerformanceStandardOptimised for touch

Supported Devices and Screen Resolutions

The mobile site uses responsive design. It adapts to screen widths from 320 px up to 1024 px. That covers all modern smartphones (iPhone SE through iPhone 15 Pro Max, Samsung Galaxy S series, Google Pixel, and mid-range Android devices) and most tablets in portrait and landscape orientation. We do not test on devices narrower than 320 px; gameplay may be impractical below that threshold.

  • iOS 14+ — Safari, Chrome (fully supported)
  • Android 9+ — Chrome, Firefox, Samsung Internet (fully supported)
  • Tablets in landscape — recommended for live casino tables (better card visibility)
  • Minimum screen width: 320 px

Load Times and Data Usage per Hour

Load times depend on your connection speed and the game type. Slots with HTML5 graphics load faster than live dealer streams, which use real-time video. We tested on a 4G connection (average 15 Mbps) and an uncongested Wi-Fi connection (50 Mbps) to provide typical figures.

Activity4G load time (approx.)Wi-Fi load time (approx.)Data per hour (approx.)
Game lobby (initial load)2–3 seconds<1 second3–5 MB
Slot game (single launch)3–5 seconds1–2 seconds40–80 MB
Live casino (streaming)5–8 seconds2–4 seconds200–350 MB
Venus/table game (RNG)2–4 seconds<1 second30–60 MB

Data estimates are based on one hour of continuous play with one game open. Streaming live casino uses the most data because of the video feed. RNG slots and table games consume significantly less. On a mobile data plan, we recommend using Wi-Fi for extended live casino sessions.

Feature Availability by Device Type

Not every feature behaves identically across all devices. The table below shows which features work on smartphones (portrait) versus tablets (landscape) versus desktops. No app is required for any of these.

FeatureSmartphone (portrait)Tablet (landscape)Desktop
Deposits (all methods)YesYesYes
WithdrawalsYesYesYes
Live casino (streaming)YesRecommendedYes
KYC document uploadYes (camera or gallery)Yes (camera or gallery)Yes (file upload)
Bonus activationYesYesYes
LuckyBoom Rewards shopYesYesYes
Responsible gambling limitsYesYesYes
Live chat supportYes (bottom-right icon)YesYes

One Note on Storage and Offline Use

Because we do not offer a native app, there is no offline play. Every game requires an active internet connection to communicate with our servers and the provider’s random number generator. The mobile website does not cache game assets beyond the initial load. Expect to use the data figures listed above each session.

How to reach us, and when to expect a reply

We keep our support straightforward. Two channels, 24/7, with human agents on both. Here is exactly what each channel handles best and how fast you can expect an answer.

Live chat — for anything that needs an answer now

Live chat is our fastest channel. It runs around the clock in nine languages, including Dutch. You will find the chat icon in the bottom-right corner of every page — no login required to start a conversation.

  • Response time: usually under 60 seconds during peak hours, under 2 minutes otherwise.
  • Best for: bonus questions, game not loading, deposit not credited, account lock issues.
  • Languages: Dutch, English, German, French, Spanish, Finnish, Norwegian, Polish, Greek.

Email — for detailed requests that can wait a few hours

Email is better suited for cases that require document review or account investigation. We read every message, and we reply within a defined window depending on the type of request.

Request typeTarget reply time
KYC document submissionUnder 4 hours on business days
Withdrawal not received after processingUnder 2 hours
Bonus discrepancy or missing free spinsUnder 1 hour
Account closure or self-exclusionUnder 1 hour
General questionsUnder 6 hours

Our address is support@luckyboom.com. Include your registered email and a short description of the issue. For KYC, attach clear scans or photos of the requested documents.

What happens when you contact us about a payment delay

Payment delays are the most common reason players reach out. Here is what we do once you do.

  • If the withdrawal shows as "pending" past 48 hours: we check the payment provider queue and confirm the status within 30 minutes on live chat, or 2 hours by email.
  • If the withdrawal was already marked "completed" but did not arrive: we request a transaction receipt from the provider and escalate to our finance team. Expected resolution: under 4 hours.
  • If documents are still missing: we tell you exactly which document and how to re-submit. Most cases are resolved within 24 hours after submission.

We do not use bots for first-line support. Every chat and email is handled by a trained agent who can escalate to a manager without transferring you to another queue.

One more thing before you write in

Our help centre covers the most frequent questions: how bonuses work, which games contribute to wagering, how Stardust is earned, and how to change your password. It is always available in Dutch. You may find your answer there faster than waiting for a reply.

Every tool that keeps you in control

Most online casinos list responsible gaming tools in a sentence at the bottom of a page. We think that approach treats a serious topic like a compliance checkbox. Below, we lay out exactly what you can set, how often it resets, and what happens when you reach a limit. No vague language. No promises we can't keep.

Two things to know upfront. Every tool is accessible from your account dashboard immediately after registration. And none of them require a support ticket to activate. You set the numbers. We enforce them.

Deposit, loss, wager, and session controls

Each limit granularity below uses a rolling window. A daily limit resets 24 hours after the first activity in that period, not at midnight. A weekly limit resets seven days after that same starting point. That means no "reset loophole" and no ambiguity about when a new limit kicks in.

ToolWhat it controlsGranularityExample settingReset period
Deposit limitMaximum amount you can depositDaily / Weekly / Monthly€100 per day24h / 7d / 30d rolling
Loss limitMaximum net loss on all gamesDaily / Weekly / Monthly€500 per week24h / 7d / 30d rolling
Wager limitMaximum total wagered amountDaily / Weekly / Monthly€1,000 per day24h / 7d / 30d rolling
Session timerTime until forced logout15 / 30 / 60 / 90 minutes60 minutesPer session
Reality checkPopup reminder of time and spendEvery 15 / 30 / 60 minutesEvery 30 minutesPer session

Lowering a limit takes effect immediately. Raising a limit — or removing one — has a 24-hour cooling period before the change applies. This prevents impulse-driven increases after a losing session. You can also decrease a limit at any time without delay.

Cool-off and self-exclusion

A cool-off pauses your account for a period you choose. During that time, you cannot log in, deposit, or play. The account remains open, and no marketing communications reach you. Cool-off durations available: 24 hours, 7 days, 30 days.

Self-exclusion is a longer-term option. When activated via email to support@luckyboom.com, your account is blocked for a minimum of six months. After the period ends, you can request reinstatement, but we do not send reminders. Reinstatement requires a 24-hour reflection window before the account is re-enabled.

  • Cool-off: 24 hours, 7 days, or 30 days — self-service from the dashboard.
  • Self-exclusion: 6 months minimum — via email to support@luckyboom.com.
  • Reinstatement: Requires active request and a 24-hour waiting period.

Where to find help beyond our platform

We are an entertainment service, not a therapist. If you feel that your gambling is causing distress — financial, emotional, or relational — we strongly recommend contacting one of the organisations below. Each offers a different type of support, from direct helplines to anonymous online therapy.

  • Loket Kansspel (Netherlands) — 0900-2023202 — national helpline for problem gambling, open daily.
  • Kansspelautoriteit (KSA) — kansspelautoriteit.nl — the Dutch regulatory body; reports and advice on safe play.
  • Jellinek Preventie — jellinek.nl — addiction prevention and treatment, including online self-tests.
  • GamCare — gamcare.org.uk — free telephone and online support (UK-based, accessible from NL).
  • Gambling Therapy — gamblingtherapy.org — multilingual online support forum and live chat.

No tool replaces professional help. The numbers above are examples — you decide what feels safe for you. If at any point the game stops being play, the controls are there. Use them.